Maximize your Five Wishes
Thursday, February 20

Good advance care planning includes exploring what brings a person meaning, comfort, and connection at the end of life. Spirituality is often especially important to people as they consider what matters most, as they experience changes in health, and as they support their families through end-of-life experiences. Join us for a meaningful conversation with experts in the field while we discuss why spirituality is part of high-quality care, and best practices in exploring spirituality in advance care planning. This webinar will leave you with pearls of wisdom about how to sensitively support the people you serve.

In the practice of healthcare, advance care planning conversations have tremendous potential to improve communication and build trust between people. At their best, these conversations can help us truly understand and honor the humanity of the person we serve as our patient, as well as our own. Join us for a conversation about how – and why - to hit the mark of elevating our shared humanity in advance care planning conversations. We will explore ways to work with the challenges of approaching a difficult subject, medical record check-boxes, and time limits from both the family perspective as well as the healthcare perspective.

Digital advance care planning is a valuable and necessary component of patient care to ensure high-quality, accessible, and coordinated care. Five Wishes and MyDirectives provide insight on how to have a digital approach that is easy-to-use, patient-centered, and integrated into clinical workflows while capturing crucial data for reporting.

Advance care planning with pediatric populations presents several unique ethical, legal, and medical considerations. Some of these include patients’ age, autonomy, and capacity to consent, the nature of childhood diseases requiring end-of-life treatment decisions, and parents’ wishes regarding care. Join us to learn about best practices and research from top experts in the field, and leave with information about how to help families engage in meaningful discussions about care decisions for children and adolescents and support them through a sometimes extended process.

Learn about gamification and advance care planning games that are generating meaningful discussions and outcomes in engaging the public, and how you might use games to foster conversations in your community. Games including Hello, Hello, Go Wish, The Death Deck, and the EOL deck are reviewed and demonstrated by their founders and creators.

Many research studies have demonstrated that advance care planning has tremendous benefits for patients, families, clinicians, and health systems. In real life, measuring the difference advance care planning makes within your specific care setting or health system can be challenging – but it is necessary.

Well-known experts in advance care planning explore successful engagement initiatives and their outcomes. We discuss key elements of engagement, highlight some effective program examples and their outcomes, and review tips for fostering and increasing patient, provider, and community engagement.

This panel discussion explored what effective advance care planning involves from medical, legal, social, and personal factors, which ideally align to help ensure people receive the kind of care they want at the end of life. Healthcare providers and legal experts hear different concerns from patients and their loved ones, and advance care planning policy and practice both influence the patient’s experience.

This panel discussion with outstanding thought leaders and experts focuses on where we are and what’s coming next in digital advance care planning (ACP), how digital ACP enhances value based care delivery, care coordination, and interoperability, how to think creatively about ACP return on investment and measurements of success, and engaging patients in high-quality ACP conversations.

A round table discussion with ACP pioneers, subject matter experts, and influencers of the future. This conversation focuses on identifying best practices in ACP and how to focus on what works, discussing how to approach ACP so it adds value to the patient and clinician experience, and what ACP programs need to include to be effective in the current healthcare environment – and into the future.

Learn from two excellent, growing rural advance care planning programs about their processes, measures, and lessons learned: Dr. Michael Fratkin and Maureen Tyra of ResolutionCare | a Vynca Company, and Jacque Heiter of MercyOne’s Your Choice Advance Care Planning Project share their experience and guidance.

Dr. David Buxton, Executive Medical Director of Palliative Care for AdventHealth, shares experience and insight about the value of a strong advance care planning program, why it is a central component of good palliative care, and how AdventHealth integrates advance care planning into the care continuum.

This webinar explores the principles of patient-centered care, patient engagement, and patient experience as thoughtful frameworks that can help you consider your organization’s advance care planning (ACP) programs, activities, and encounters from the perspective of the people you serve.

With the right approach, making the shift to virtual outreach allows you to connect from a distance. This Webinar highlights a best practice example from Yolo Hospice, with discussion about how to make virtual community education and outreach effective, meaningful, and measurable.

Discuss what resilience means and the factors that contribute to it, how we respond to stress, and simple, effective practices to enhance personal and team resilience

Why ACP conversations are increasingly important in the context of COVID-19, relevant challenges and opportunities for ACP in the current healthcare environment, and ways to adjust ACP activities so that conversations are effective, timely, and cover what matters most right now

Explore how clinicians can embrace virtual telehealth conversations and overcome barriers, learn how video visits can increase access and provide a new care setting, and discuss how video visits change and improve the experience for clinicians and patients

Explore what effectiveness can mean in ACP, discuss the value of a program approach to ACP, and identify the core elements of effective ACP programs

Identify benefits of a systems approach to ACP, system changes and organizational culture shifts that impact sustainability of ACP outcomes, and ways to use collaboration across organizations and communities to improve access to ACP